GAAF TECHNOLOGIES INC is committed to continuously improving the security of the mobile application platforms it offers, such as DAME RAITE, and to contributing to the peace of mind of the places in which they operate. GAAF TECHNOLOGIES INC through its mobile applications such as DAME RAITE has a specialized team that works with law enforcement agencies around the world, the Public Safety Authorities Response Team. This team reviews and responds to every law enforcement request that GAAF TECHNOLOGIES INC receives through any of its mobile applications such as DAME RAITE. Processes are available 24 hours a day to assist law enforcement, including emergency requests, through the Public Safety Authorities Portal or via email: support@gaaftechnologies.com.
GAAF TECHNOLOGIES INC through its mobile applications such as DAME RAITE is also committed to the privacy of user data. GAAF TECHNOLOGIES INC through its mobile applications such as DAME RAITE stores and retains user data as described in the Privacy Notice and in the Terms and Conditions that apply in each jurisdiction where they are implemented. GAAF TECHNOLOGIES INC, through its mobile applications, such as DAME RAITE, discloses data to law enforcement in accordance with applicable laws and its fundamental principles.
Up-to-date information about the products and services offered by GAAF TECHNOLOGIES INC through its mobile applications, such as DAME RAITE, is available in the Help Center and in the Newsroom of the website.
The relevant guides and FAQs are not intended to provide any legal advice. Nor do they create enforceable rights. GAAF TECHNOLOGIES INC, through its mobile applications, such as DAME RAITE, reserves the right to update or modify these guides without prior notice to law enforcement.
If GAAF TECHNOLOGIES INC receives a legal proceeding, preservation request, or emergency disclosure request through its mobile applications such as DAME RAITE, it may disclose the required data if it does so in accordance with:
· U.S. law, including the Electronic Communications Privacy Act.
· The local law of the requesting authority and any other applicable laws, such as the EU's General Data Protection Regulation (GDPR).
· The fundamental principles of each of the mobile applications offered by GAAF TECHNOLOGIES INC (as described below)
· The policies of the users of any of the mobile applications offered by GAAF TECHNOLOGIES INC, including the Privacy Notice and the corresponding Terms and Conditions.
Law enforcement may also use the website to ask questions or to inquire about updates on the status of a submitted legal proceeding. The section within the website may only be used by members of law enforcement and government who are authorized to obtain evidence related to official legal proceedings. User accounts created to access such information must be created with an official or government email account. Email requests must be submitted from an official or government email account and include the law enforcement official's name, title, credential number or similar identifier (if applicable), agency, and direct contact information.
Requirements for Legal Proceedings, Preservation Orders, and Emergency Disclosure Requests
When submitting a request to GAAF TECHNOLOGIES INC, law enforcement must detail the specific accounts involved. If possible, law enforcement should provide a unique identifier associated with accounts, such as an email address or a phone number. Usernames or dates of birth alone are usually not unique identifiers (to the extent that they are collected). GAAF TECHNOLOGIES INCmay also find accounts that are relevant to a law enforcement investigation when it searches for data related to a specific service. For these types of requests, information about the service must be provided, such as the user identification data mentioned above and the date, time, or code of the service.
Legal proceedings, preservation requests, and emergency disclosure requests should be directed to the appropriate GAAF TECHNOLOGIES INC entity, as set forth below:
· Requests from all other authorities should be directed to the Public Safety Response Team at email: support@gaaftechnologies.com
Legal Proceedings
All law enforcement data requests must be backed up by legal procedure (except for emergency requests, which are discussed below). Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE reserve the right to refuse legal proceedings for any reason, could be because the requests do not have a valid legal basis or are too broad, vague or inappropriate or because theGAAF TECHNOLOGIES INC mobile applications such as DAME RAITE cannot verify the legitimacy of the request. Any of the mobile applications developed by GAAF TECHNOLOGIES INC, such as DAME RAITE, may request a court order in effect in the U.S. (through a mutual legal assistance treaty or agreement, or a writ) to disclose certain types of records to authorities outside the United States. For example, generally, any of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE, may request a court order in force in the U.S. (through a treaty, mutual legal assistance agreement or a writ) to disclose the content of communications to authorities outside the United States.
Generally, in order to be valid, the legal procedure submitted to any of the mobile applications of GAAF TECHNOLOGIES INC such as DAME RAITE must have the following characteristics:
· Be addressed to the corresponding entity of the GAAF TECHNOLOGIES INCmobile application, such as DAME RAITE.
· Be issued in accordance with the local law of the requesting authority.
· Be issued by a competent authority, such as a judge.
· Be signed by a competent authority, such as a judge.
· Include the date.
· Provide the date by which a response is due (if applicable).
· Specifically detail the targeted, reasonably identified accounts, types of account data to be disclosed, and applicable date range.
Preservation Orders
Law enforcement may request the retention of records for an account. Upon receipt of such an order, mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may take steps to retain records or other data in their possession relating to the request until legal proceedings are issued. When such a request is received, a user's account records or content of any of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE listed at that time must be retained. It is not a request for continuous or real-time record retention. Mobile applications developed by GAAF TECHNOLOGIES INC, such as DAME RAITE, reserve the right to refuse retention requests for any reason.
Emergency Disclosure Requests
To the extent permitted by U.S. and local law, GAAF TECHNOLOGIES INC may voluntarily share user data with law enforcement through its mobile applications such as DAME RAITE if it believes in good faith that immediate disclosure is necessary in an emergency involving danger of death or serious physical injury to any person. The data requested should be limited to the information necessary to specifically address the ongoing emergency.
Emergency Disclosure Requests may be submitted through the website or via email with an Emergency Disclosure Form attached. Due to the platform's commitment to security, GAAF TECHNOLOGIES INC's mobile applications such as DAME RAITE have processes in place to respond to emergency requests 24 hours a day.
To submit an emergency disclosure request, law enforcement must comply with the following:
· Certify that you are authorized by law to obtain the requested records.
· Certify that the request does relate to an emergency involving danger of death or serious physical injury and requiring immediate disclosure of pertinent details.
· Declare that there is a significant risk that the emergency will materialize if there is a delay due to obtaining a local and valid legal procedure.
· Specifically detail the targeted, reasonably identified accounts, types of account data to be disclosed, and applicable date range.
· Follow up on legal proceedings (if required by law).
GAAF TECHNOLOGIES INC's mobile applications such as DAME RAITE evaluate emergency disclosure requests on a case-by-case basis, including on an urgent basis, and will determine, in its sole discretion, whether to submit the required data. When evaluating an emergency disclosure request, GAAF TECHNOLOGIES INCthrough its mobile applications such as DAME RAITE may request additional documentation or data.
Notice to Users of GAAF TECHNOLOGIES INC Mobile Applications
GAAF TECHNOLOGIES INC's mobile applications such as DAME RAITE may inform users about data requests by law enforcement, unless prohibited by applicable law.
As part of its investigative procedures, mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may contact a person identified in a law enforcement request in connection with any alleged security incident. Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE will not contact this individual if it reasonably believes, in its sole discretion, that such individual may do the following:
· Pose an immediate risk of death or serious injury to others.
· Modifying or impairing the process of administration of justice.
Law enforcement may ask any of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE not to contact any person related to the submitted request due to the above reasons or other valid causes, as applicable.
Fundamental Principles of GAAF TECHNOLOGIES INC
Mobile applications developed by GAAF TECHNOLOGIES INC, such as DAME RAITE, evaluate requests from law enforcement authorities outside the United States in accordance with their core principles. Mobile applications developed by GAAF TECHNOLOGIES INC, such as DAME RAITE, may not disclose data if doing so violates these principles.
The fundamental principles of mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE for law enforcement requests include the following:
· All requests must comply with applicable law and be adequately scoped.
· By allowing unattended access to its internal systems, mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE will not authorize access to real-time and continuous data from specific services.
· Requests that are associated with criminal investigations must relate to conduct that would constitute a crime in the United States and in the target's country of residence.
· Local law should provide a mechanism to challenge legal proceedings.
Information provided by GAAF TECHNOLOGIES INC
This section describes the general categories of user data that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may provide. The goal is to provide a list of some of the most requested types of data, but it is not intended to be exhaustive.
Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE collect and retain user data in accordance with the applicable Privacy Notice and Terms and Conditions. The data that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE collect and retain may vary from account to account (e.g., if a user deletes their account information). Accordingly, the types of data that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE provide in response to valid legal process may vary.
Basic Subscriber Information
The basic subscriber information that the mobile applications developed by GAAF TECHNOLOGIES INC, such as DAME RAITE, retain from users and the partners providing the services offered, may include the following:
· Name.
· Email.
· Phone number.
· Date the account was created.
· Account Status.
Device Information
Device information includes data about the user's mobile device.
Service Information
Information about the services that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may provide include the following:
· General information about the service.
Payment Information
Data on the means and method of payment that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may provide include the following:
· Partial credit card numbers (first six and last four numbers) or bank account numbers (service provider partners only).
· Credit card expiration date.
· Zip code of the associated credit card.
· Other payment instruments.
Other payment information that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may provide include the following:
· Data about specific transactions, such as the amount, date and time of completion, and payment method used.
Service Information
Service information typically includes the following:
· Breakdown of the amounts charged to the user for the service.
· Points of interest of the service.
· Data about users and the vendor partner, including name and rating (please note that vendor partners and users enter their names as they appear in the mobile app, so they may not be their first names or may be abbreviated).
Location Information
Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may, in some cases, collect GPS location data from users' mobile devices and vendor partners. Location data from a provider partner may be collected when any of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE are running on the mobile device, provided that it is logged in to receive services. Users have the option in their device settings to stop collecting GPS information, and if they choose to do so, no GPS location data will be collected from the user.
Other User Profile Information
Other user profile information that mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may provide include the following:
· Rating (from one to five stars).
· Written comments.
· Profile pictures.
Supplier Partner Profile Information
Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITEmay retain the following information from the supplier partner:
· Date of birth.
· Service Information.
· Phone number.
Communications Information
Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may collect certain information about communications between users through the mobile applications, such as when a supplier partner contacts a user through the mobile application. This may include non-content records associated with such communications or, in the case of text messages through the mobile application, the content of those contacts.
Communications logs may include the following:
· Sender and recipient information.
· Date and time of communication.
The content of communications may include messages sent between users using the mobile application.
Customer Support Records
Customer service records that mobile applications developed by GAAF TECHNOLOGIES INCsuch as DAME RAITE may retain include the following:
· Recordings of customer support calls.
· Other customer support communications.
Other Business Records
Other business records that mobile applications developed by GAAF TECHNOLOGIES INCsuch as DAME RAITE may retain include the following:
· Copies of the physical data provided.
Information related to other services of GAAF TECHNOLOGIES INC
Mobile applications developed by GAAF TECHNOLOGIES INC, such as DAME RAITE, can provide information of different categories about the users of all its services.
Dame Raite or others:
· Basic subscriber information.
· Service Provider Data.
· Contact information for the service provider or service owner.
· Service history.
· Content of communications between users and supplier partners.
· Call logs between the user and the GAAF TECHNOLOGIES INC team
· Text messages between you and the GAAF TECHNOLOGIES INC team
· User Contact Information.
· Service Data.
· GPS location information (unlike shared services, provider partners do not need to log in during a service, so GPS data may or may not be available).
Mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITEmay provide additional data that is not shown in the listing. Law enforcement requests must clearly detail the data required in accordance with the above guidelines.
Frequently asked questions
How do you send a legal proceeding to GAAF TECHNOLOGIES INC?
Legal proceedings, preservation orders, or emergency disclosure requests must be uploaded through the website in the law enforcement section of mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE. The section within the website helps validate that the applicant is actually authorized to apply, as they use their department, agency, or government email address when they register. The section within the website helps mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE to collect the information they need to quickly process law enforcement requests and includes useful features, such as monitoring the status of requests. They can also be sent to the following e-mail address: support@gaaftechnologies.com
Are users notified about the legal procedure?
Sometimes. You can refer to the subsection of Notice to users of any of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITEto know more about this matter.
What should law enforcement do with the records provided to it by mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE once the investigation or the case is over?
The information provided by the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE must be destroyed once the investigation or case is completed, or when it is no longer needed, whichever comes first.
A legal proceeding was submitted, but no response was received from one of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE. What should be done?
The website of mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE allow law enforcement to monitor the status of requests and submit follow-up questions. Mobile applications developed by GAAF TECHNOLOGIES INCsuch as DAME RAITE receive thousands of requests every year, classify them when they receive them and do their best to respond to them quickly.
What is the policy for mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE to deactivate accounts? Will mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE deactivate an account if requested? Will mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE keep an open account if requested?
Due to the commitment to security, when informed about an incident, mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE may take measures including deactivation of the platform's account. You can consult the Community Guides of the mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE to know the deactivation policies.
Do mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE seek reimbursement of costs associated with responding to a legal proceeding?
Currently, mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE do not seek reimbursement of costs associated with responding to legal proceedings but reserves the right to do so.
Can mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITE provide the password for a user's account?
No, mobile applications developed by GAAF TECHNOLOGIES INC such as DAME RAITEdo not have access to user passwords.
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